We periodically get people reporting that when they press the “make payment” button on the checkout page, nothing happens. This is a very serious error but unfortunately it has been very difficult for us to fix because it was just impossible to replicate on our end i.e. some of our dear users were coming across this error but however hard we tried, we could not cause the same error on our test servers.
The good news is that recently we have made progress towards figuring out why this particular problem may occur. So far, the main causes could be:
- The PDF invoice feature. As it turns out some web hosts out there do not by default support the way that DukaPress creates the PDF invoice and so this causes the “make payment” button not to work. Previously, this was very hard to solve as you typically had to talk to your web host. However, starting in DukaPress 2.1, you can simply turn off the PDF invoice feature to fix things. Nice, eh?
I hope someone, somewhere can find this helpful. 🙂