This topic contains 12 replies, has 2 voices, and was last updated by Welchsype 2 years, 2 months ago.
November 12, 2011 at 10:45 pm #1879
how to setup product admin email for receiving orders, and why did not have order log nothing after orders have been made? help please!!November 13, 2011 at 1:46 am #1886
Just more clearly:
1. I do not receive any email from admin a/c when some order have been placed for testing.
2. order log has nothing after order placed, enable user registration unticked.
3. i am using the latest version dukapress and wordpress.
4. customer email has nothing received.
5. can not link for download invoice at thank you page.
Thanks for helpNovember 13, 2011 at 9:53 am #1900
Have you had a look at this: http://dukapress.org/docs/email-management/November 13, 2011 at 7:15 pm #1912
order placed to admin: subject- one order has bee made
Message- %baddress% %saddress% %inv% %shop% %order- log-transaction%
The email would send to admin email after a order placed. but I did not receive any emails on both admin or customer side.
And why was nothing in order log? because the email was not working?
please let me know how to sort the problem.November 14, 2011 at 8:35 am #1929
Can you please give temporary admin access to duka(at)dukapress.org so that I can look into this?November 14, 2011 at 12:28 pm #1951
mail has been sent to firstname.lastname@example.org. please have a look for helping meNovember 14, 2011 at 11:58 pm #1977
thank you for helping me!
one more question:
when admin received a order email. Tnere was a link for order log.
when I linked to order log. It said that No records found!
Why? thanks againNovember 15, 2011 at 2:50 pm #1998
I thinked that there was no database recorded after a order placed. so I could not see any record in order log.
Why did that happened?
please help me, many thanksNovember 15, 2011 at 9:27 pm #2027
Can you please try and use an unmodified version of DukaPress and then we can see if it works? We will then narrow down the possible causes of problems.November 16, 2011 at 1:15 pm #2076
Just sent email to you for more details and an unmodified dukapress installed.
one idea: if DukaPress can make options for sending details information for email rather than just billing address and shipping address. e.g shopping goods details and total sales
Thanks 🙂November 16, 2011 at 6:30 pm #2101
can not fix my self!!November 25, 2011 at 12:19 pm #2586
I still have the same problem and I could not fix myself. now I am thinking how to delete all database and install a complete new dukapress? I have tried uninstall plugin in worldpress. When I reinstall the dukapress, the database was automatic back into dukapress. Is there any one can help me and fix this problem?January 2, 2015 at 1:11 pm #144464
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