Make Payment button doesn't work

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  • This topic has 3 replies, 2 voices, and was last updated 13 years ago by wham.
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  • November 24, 2011 at 1:57 am #2515
    hendra
    Guest

    My store is using Cash on Delivery option as the payment method. On the checkout page I put a shortcode [dpsc_checkout]. The checkout page can display the order details. However the shipping/billing details seem not working. If I check the “I have a different Shipping Address”, the page doesn’t add new shipping address form. If I click the “Make Payment” button, the page is not redirected to Thank You page, even I have set the the page for that. You can try it by ordering through this page: http://kebunpisang.com/products/keripik-pisang-manis/ . I’m not sure why this strange thing happens. Anyone can help me please?

    November 24, 2011 at 10:33 am #2531
    Kelvin
    Keymaster

    I think it may be caused by javascript error/conflict with your theme. Can you please try using the default WordPress theme (TwentyTen or TwentyEleven) for just a minute to test whether it works?

    We’ll then know what is actually causing the problem, or not.

    November 24, 2011 at 5:04 pm #2552
    hendra
    Guest

    Confirmed, the problem was caused by the multiple jquery declaration. i removed the script registration hence the javascript conflict is resolved. Thank you very much!

    November 24, 2011 at 5:27 pm #2553
    wham
    Guest

    I am glad everything turned out okay. 🙂

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