Shipping Pro not calculating shipping

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  • #4184
    Paul
    Guest

    I’ve installed Shipping Pro, and set up a couple of test areas, Uk and Europe. I’ve just set a single price for each one, not taking weights into account (as that didn’t work either, so I’m going as simple as possible to test it all).

    I’ve got products with weights, and whilst I get the radio buttons to select which shipping region to use, clicking it only expands the Shipping Address section, it doesn’t update the shipping costs.

    I’ve debugged it, and dp_shipping_location_data is:

    “&dpsc_ajax_action=calculate_ship_pro_shipping_price&location_id=1325854474&dpsc_org_total_price=20.96”

    which doesn’t have any indication of the weight of the basket, so I wonder if that’s part of the problem?

    The code_returned_data sets the shipping price to 0 too.

    Any idea as to what the problem might be?

    #4191
    Kelvin
    Keymaster

    Hello Paul.

    I am sorry you ran into this.

    Can you possibly give us access to the site to take a look?

    duka[at]dukapress.org

    #4324
    Paul
    Guest

    Just for anyone else having this problem, we hadn’t entered a price for the unlimited end of the weight range, only the low-end of the weight scale.

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